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SHIPPING & RETURNS

Shipping Policy

Currently we only ship within the United Kingdom.

We use Hermes and Royal Mail to safely deliver all of our products in perfect condition. Hermes aim to deliver within 3-5 working days. Our delivery charges vary dependent on the weight of your parcel, please see below;

Hermes

Parcels under 1kg charged at £3.59 including additional cover for loss or damage

Parcels weighing 1-2kg charged at £4.79 including additional cover for loss or damage 

Parcels weighing 2-5kg charged at £6.99 including additional cover for loss or damage

Please note parcels costing £50+ will require a signature upon delivery.

Royal Mail

Small Parcel Signed for Second Class £3.95

Small Parcel Signed for First Class £6.50

Medium Parcel Two Working Days Guaranteed Tracked £13.14 (Parcelforce)

As soon as you place your order online we will aim to package and post the same day, if placed on an evening or weekend we will post the next working day.

Returns Policy

If for any reason you are not happy with your goods you have the right to return them to us for a full refund minus postage costs within 7 days of receipt of your order. Items MUST  be returned unopened, in the original packaging and in a resalable condition. We are unable to accept the return of any goods that have been used.  It is your responsibility to return the goods to us. We refuse to take any responsibility for goods returned to us that are lost or do not reach us. 

All refunds are to be made via PayPal and shall be given as soon as we receive the returned goods and in any event within 7 days from receipt.

Damaged or Faulty Orders

In the unlikely event that your goods arrive damaged or are faulty in some way or should they contain incorrect items. Please contact us as soon as possible, together with clear images of any damage or fault. In this event we may offer a full refund including postage costs or replacement goods subject to availability.

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